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Meet the team

Technical Management Customer Relations Web Development Design Client Relationship Manager Director Team Mentor 24 Hour Support On-Site Support E-marketing Business Mentor Finance & Accounts Testing
Chris Turner
Constantino Antunes
Dan Bagby
Dan Johnson
Endija Zuika
Gemma Hotchkiss
Georgie Mian
Harriet Foster
James Gregory
Jasmine Hussain
Jimmy Hewson
Jodie Perks
Jonathan Smith
Kevin Jones
Liz Cobley
Mo Atif
Mo Jones
Nick Bonnaud
Nick Goulding
Nicole Evans
Phil Hayes
Reece Hayward
Romana Vecerova
Soloman Caley
Steve Payne
You?

Join the team

TheTicketSellers takes software development and ticket selling very serious and we are passionate about how we do it. We care about the people who work for us and we are very proud with the service that we provide to our customers and clients. This is reflected in our company's culture, through weekly snacks, socials, working from home, flexitime and additional holiday for our committed teams. Joining TheTicketSellers will be challenging but comes with lots of reward. Your ideas & feedback are encouraged through regular focus groups or by simply chatting with the directors.

Our available positions are listed below and it would be great to hear from you.

Customer Relations Support

We require an enthusiastic individual with exceptional organisational and administration skills to assist the Customer Relations Manager and Client Relationship Managers.

Duties will be varied and range from reviewing the process of receiving/printing tickets to sending them out to customers, marketing such as creating e-flyers and processing refunds, paying promoters after events and updating the website are typical tasks.

Customer service is key within this role, as you will engage with customers and clients on a regular basis, via phone and emails.

Head of Customer and Client Care

TheTicketSellers seek an outstanding leader to support and guide our Customer & Client Care teams, helping to deliver our company vision. The role of Head of Customer & Client Care is key to retaining our clients, maintaining our high level of customer service and helping to grow our company moving forward.

We have

  • A team of wonderful individuals and absolutely no office politics
  • Major clients our global competitors would love to steal
  • 20 years in the game
  • Open doors for creativity and innovation
  • Fabulous office space in a great part of the City

You have

  • Leadership qualities to motivate and inspire your team
  • Spider senses to troubleshoot problems before they arise
  • A passion for getting things right
  • A tenacious ability to implement process
  • Breathtaking communication skills

Have you also got

  • Previous success with an ambitious team
  • Encounters in the events or ticketing industry

As the summer approaches so the quest for brilliance heightens. Enjoy a relaxed and friendly work environment, snacks & drinks provided throughout the day, flexitime and working from home and a renewed feeling of wellbeing that you are an integral part of a high flying team.

The Package

  • Starting salary £30k - £35k depending on experience
  • Encounters in the events or ticketing industry
  • 23 days holiday plus bank holidays (currently 8 days) per year
    • This will increase by 1 day per year after 2 years employment, to a maximum of 28 days
  • Company pension scheme
  • Option for flexitime and working from home

PHP Software Engineer

A vacancy has arisen for a PHP Software Engineer to join the growing team at TheTicketSellers. This role will be key to delivering the company’s vision, ensuring that we continue to build high quality software which meets the needs of our clients.

Reporting to the Technical Director, the PHP Software Engineer will be responsible for:

  • Supporting and developing our key products:
    • Eventree (our event management system)
    • www.theticketsellers.co.uk (our ticketing platform)
    • TTS Entry (our access control system)
  • Analysing requirements to determine the best implementation
  • Conducting code reviews of other people’s work
  • Diagnosing and fixing bugs
  • Writing documents and help guides
  • Demonstrating new features to other members of staff
  • Conducting testing when necessary

The Person

We are looking for an excellent communicator with impeccable written and spoken English. They should be able to conduct themselves professionally in an office environment. The right individual will be highly motivated and seeking an ongoing career in software engineering. We welcome individuals from all kinds of backgrounds but would be particularly interested in people who have experience working on either event management or ticketing systems.

At a minimum the PHP Software Engineer should possess these skills:

  • Excellent written and verbal communication skills
  • Experience with LAMP stack (Linux, Apache, MySQL, PHP)
  • Any MVC framework, but ideally Zend Framework
  • Version control, preferably with Git
  • Package management with Composer
  • Front end development with jQuery and Bootstrap
  • Desire to learn new technologies
  • A good eye for detail, especially aesthetics

It would also be beneficial if the candidate has experience building mobile apps using Phonegap and experience working with AngularJS. However, these are not essential.

The Package

This role offers the following:

  • Starting salary of £35,000 - £40,000 to be reviewed each January
  • 23 days holiday plus bank holidays (currently 8 days) per year
    • This will increase by 1 day per year after 2 years employment, to a maximum of 28 days
  • Company pension scheme
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